Training Services

Microsoft 'Outlook' Improvers

This course covers the use of the various tools available in Outlook, and is aimed at those who are starting to use it and wish to explore the more advanced features.

The course is delivered on-site and is suitable for groups of between 4 and 16 students.

Subject to a minimum group size of 4 students, we can also arrange for training to take place at a venue near Ringwood, Hants. Students may wish to bring their own laptop machines.

Course requirements:

• Students will have a basic knowledge of Microsoft Outlook email.
• Students will have a working knowledge of Microsoft Word

Course contents

The course can be tailored to your specific needs, and the topics covered include :

• Introduction Outlook – summary of the main tools – reasons to use it.
• Managing Outlook information – folders & categories
• Using Outlook Help
• Email.
• Attachments
  • Etiquette – do's and don'ts
  • Signatures
  • Stationery
  • Flags and filtering – the rules wizard
• Contacts tool.
  • Entering contact info.
  • Phone dialler
  • Using ‘views'
  • Distribution lists
  • V-cards
  • Printing contacts
  • Mail-merge
• Tasks
  • Creating tasks
  • Assigning tasks
  • Task monitoring
  • Recurring tasks
• Calendar tool
  • Appointments, meetings and events.
  • Setting up appointments
  • Recurring appointments
  • Free / busy information
  • Meeting management
  • Invitations & Responses
• Notes
• The Journal
  • Setting journal options for contacts
• Archiving
• Importing and exporting data
• Sharing data – site specific issues.
• Free / busy information.
• Macros

Contact us for details of pricing and availability.

If you would like to discuss your other training needs, please contact us by telephone or email.

email : enquiries@custom-internet.co.uk